Claim compensation for an eyebrow wax burn

If you’ve suffered a burn injury from an eyebrow waxing procedure, you may be eligible to make an eyebrow wax burn claim against the salon responsible.

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Eyebrow Wax Burn Compensation Claims

Having your eyebrows waxed is a popular practice and is usually carried out safely. However, when performed negligently, it can result in various injuries, including burns. If this happens, you could be entitled to start an eyebrow wax burn compensation claim.

Beauty salons have a duty of care towards clients and must take all reasonable measures to protect their health and safety when waxing eyebrows. If eyebrow wax is used improperly, it can cause painful burns, blisters, scarring and long-term disfigurement.

If you suffered an eyebrow burn because of negligence, you could be entitled to compensation. Our team of solicitors are here to offer you a case assessment and discuss your legal options during a free consultation.

To find out if you can make a claim, call 0800 470 0474 today or use our contact form to request a call back.

Find out if you can claim

Call 0800 470 0474 now or request a call back below:

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    By submitting this form you agree to be contacted by our partners. Find out how we handle your data in our privacy policy. With no win no fee you typically pay 25% of your compensation if your claim is successful, but the fee can vary. Termination fees may apply if you fail to co-operate with your solicitor.

    What is the duty of care of beauty salons towards clients?

    All beauty salons owe clients a legal duty of care under the Cosmetic Products (Safety) Regulations 2004 and the Occupiers’ Liability Act 1957. They must:

    • Ensure all staff are adequately trained and qualified.
    • Adhere to strict health and safety guidelines.
    • Conduct a patch test before treatment.
    • Ask clients about their allergies and sensitivities.
    • Use adequate waxing products for the client’s skin type.
    • Ensure the wax is heated at a safe temperature.
    • Follow hygiene protocols.
    • Explain the procedure clearly and obtain informed consent.
    • Apply and remove the wax correctly to avoid skin damage.
    • Provide clear aftercare instructions.

    Failing to meet these obligations could constitute negligence and make the salon liable for eyebrow injury compensation.

    Am I entitled to make an eyebrow wax burn claim?

    A free consultation over the phone with a personal injury solicitor is the easiest and quickest way to find out if you can proceed with a claim. Generally, you are entitled to claim compensation if the following can be proven:

    • A beauty therapist or salon breached their duty of care towards you.
    • As a result of their negligence, you suffered an eyebrow burn within the past three years.
    • This has caused you pain, suffering and possibly financial losses.

    If these can be established, one of the solicitors we work with will take on your case. They will also be able to let you know how much compensation your claim could be worth.

    How do I make an eyebrow waxing compensation claim?

    Making a compensation claim for an eyebrow wax burn typically involves these steps:

    • Seek medical attention to have your injury diagnosed, treated and recorded.
    • Take photographs of your burn injury, immediately after the incident and during recovery.
    • Report your injury to the salon operator and ask for a signed copy of the report.
    • Seek legal advice from a solicitor who specialises in beauty treatment claims.

    Once a solicitor takes on your case, they will handle the further steps of the claims process, which are:

    • Collect all the necessary evidence to support your claim.
    • Calculate the compensation award you are entitled to.
    • Send a letter of claim to the defendant, outlining the details of your case.
    • Negotiate your settlement.
    • Issue court proceedings and argue your case before a judge, if necessary (although it very rarely is).

    What evidence do I need to support a claim for an eyebrow wax injury?

    To make a successful eyebrow wax injury claim, you will need strong evidence to prove liability and the impact on your life, such as:

    • Clear photos of your injury, the healing process and any scarring.
    • Photographs from before the injury.
    • All medical records of your injury and the treatments received.
    • A copy of an accident report from the salon.
    • Statements from any witnesses to your botched eyebrow waxing.
    • Salon records documenting your appointment, patch tests performed, and the products used.
    • Your account of the experience and how it has impacted your life.
    • Any communication with the salon staff, such as messages or emails.
    • A copy of a consent form, if you were asked to sign one.
    • Proof of financial losses, such as receipts and invoices.

    Can I still make a compensation claim if I signed a waiver?

    A waiver or consent form is used before undergoing some beauty procedures to inform you of the risks associated with them. They do not limit the responsibility of beauty salons for injuries caused by negligence, such as using hot wax that is too hot for the skin around the eyebrows.

    That said, if the salon acted recklessly or negligently, you could still make an injury compensation claim even if you signed a waiver. Your solicitor will review any consent form you signed to determine if and how it might impact your case.

    What types of negligence could lead to a claim for eyebrow waxing burns?

    Common types of negligence that could entitle you to pursue an eyebrow wax compensation claim include:

    • Mistakes related to inadequate staff training or supervision.
    • Failing to carry out a patch test or ask clients about any allergies or skin conditions.
    • Using wax that is too hot.
    • Using poor-quality, expired or contaminated products.
    • Not following the correct application and removal techniques of the wax.
    • Using the wrong type of wax.
    • Leaving the wax on for too long.
    • Failing to inform clients about the possible side effects of waxing.
    • Using inappropriate or faulty equipment.
    • Poor hygiene practices.

    Besides eyebrow burns, these types of negligence can lead to various other injuries, such as infections, allergic reactions, cuts and inflammation.

    What is the time limit to claim compensation for an eyebrow burn injury?

    The Limitation Act 1980 imposes a general three-year time limit for making a personal injury claim following an eyebrow waxing burn. This starts from:

    • The date of the incident, or
    • The date you became aware that your injury was caused by negligence (the date of knowledge).

    The three-year limitation period only begins on a person’s 18th birthday. A litigation friend (usually a parent or legal guardian) could make a claim on behalf of a minor at any time.

    We advise you to start your claim as early as possible, as this will help your solicitor gather evidence and build a compelling case.

    How much compensation can I claim for an eyebrow wax burn?

    A claim for a botched eyebrow waxing procedure will include two types of damages:

    General damages

    These cover the subjective, non-financial impact of the injury and could include:

    • Physical pain and discomfort
    • Emotional distress and embarrassment
    • Scarring and disfigurement
    • Impact on social life and relationships

    Special damages

    These cover the quantifiable financial losses resulting from your injury, such as:

    Your solicitor will carefully assess all your losses to ensure you receive the maximum compensation you deserve.

    Examples of eyebrow wax burn compensation amounts

    Based on the Judicial College guidelines and our compensation calculator, you could receive the following settlement amounts for your pain and suffering:

    • £2,080 to £4,310 for minor scarring caused by an eyebrow burn.
    • £4,820 to £16,770 for a mild scarring injury.
    • £11,120 to £36,720 for more significant scarring caused by a wax injury.
    • £21,920 to £59,090 for disfigurement and mental distress caused by an eyebrow burn.
    • £36,340 to £118,790 for an eyebrow wax burn resulting in significant scarring and psychological distress.

    Your financial losses will be calculated separately based on evidence such as receipts and invoices.

    How much will it cost me to make a compensation claim?

    If you are entitled to compensation for a burn injury caused by eyebrow wax treatment, your solicitor will help you claim on a no win no fee basis. This means that:

    • There are no upfront legal fees.
    • You only pay your solicitor if your claim is successful.
    • The success fee is agreed upon from the outset and is capped at 25% of your settlement amount.

    If your claim fails, you do not have to pay your solicitor a single penny, so there is no financial risk to you.

    How long will my personal injury claim take?

    The time it takes to resolve a claim for compensation can range from a few months to over a year, depending on factors such as:

    • The severity of the injury.
    • Whether liability is admitted.
    • The strength and availability of evidence.
    • The duration of negotiations.
    • Whether the claim goes to court.

    You can read more about this here: How Long Does a Personal Injury Claim Take?

    Start your eyebrow wax burn compensation claim today!

    If you’ve suffered an injury from having your eyebrows waxed at a beauty salon, we can let you know within minutes if you are eligible to claim compensation.

    A friendly solicitor will offer you a free case assessment, and if you can proceed, they will:

    • Provide a 100% no win no fee service.
    • Help you gather supporting evidence.
    • Handle all communication and legal aspects of the case for you.
    • Keep you updated throughout the claims process.
    • Negotiate the maximum amount of compensation on your behalf.

    To find out if you can make a no win no fee claim for an eyebrow burn, call 0800 470 0474 today or request a call back. You will receive free legal advice and have all your questions answered.

    Nick

    Last edited on 2nd Sep 2025

    With over 15 years’ experience in the legal sector, Nicholas Tate (LLB Hons, LLM in Health Law) has extensive experience across all areas of personal injury and medical negligence claims.