KFC Injury Claims

KFC is a popular fast-food restaurant that is famous for its fried chicken. With restaurants all over the UK, the fast-food chain offers a wide range of chicken products and other items for eating in or taking away.

While most people are usually satisfied with their visit to KFC, accidents can sometimes happen if the company fails to take reasonable steps to protect the health and safety of customers. These include slips, trips and falls, food poisoning, burn injuries and injuries from damaged furniture.

If you or a loved one suffered an injury in a KFC, you may be entitled to compensation for your pain and suffering. An experienced solicitor can help you start a KFC injury claim on a no win no fee basis and guide you through all the steps of the claims process to ensure you receive the compensation you deserve.

To find out if you can make a KFC injury claim, get in touch with an experienced legal adviser today by calling free on 0800 470 0474 or requesting a call back.

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By submitting this form you agree to be contacted by our partners. Find out how we handle your data in our privacy policy. With no win no fee you typically pay 25% of your compensation if your claim is successful, but the fee can vary. Termination fees may apply if you fail to co-operate with your solicitor.

Table of Contents

• Does KFC owe visitors a duty of care?
• Am I eligible to make a KFC compensation claim?
• Common types of accidents in KFC restaurants
• What injuries could I suffer in a KFC accident?
• Can I make a claim as a KFC employee?
• Can I claim compensation for KFC food poisoning?
• What types of negligence could lead to a KFC accident claim?
• Evidence needed to support a claim against KFC
• Can I make a KFC accident compensation claim on behalf of my child?
• Time limits to start a KFC injury claim
• How much compensation can I claim for my injury at KFC?
• Can I make a No Win No Fee personal injury claim for an accident at KFC?

Does KFC owe visitors a duty of care?

Yes. Under the Occupiers Liability Act 1957, the owner or occupier of a KFC restaurant has a legal duty towards visitors and customers. They are legally obligated to take reasonable steps to prevent harm to anyone on their premises, such as:

• Carry out regular inspections of the property to identify hazards and fix them;
• Maintain the premises and facilities to avoid accidents and injuries;
• Put up clear warning signs to inform visitors of potential hazards such as wet floors;
• Ensure that the food is safe for consumption and free from contamination;
• Install adequate security systems to prevent crimes and violence on the premises;
• Take extra precautions to ensure the safety of children and vulnerable individuals.

If you had an accident at KFC due to a failure to meet this duty of care, you may be eligible for compensation.

Am I eligible to make a KFC compensation claim?

The easiest way to find out if you are able to claim for a KFC accident is through a free consultation with a personal injury solicitor. They will ask you a few questions about what happened to verify whether:

• KFC owed you a duty of care;
• They breached this duty and caused an accident;
• You suffered an injury or illness as a result within the past three years.

A duty of care will be easy to prove based on legislation such as the Occupiers Liability Act. If the above points can be established, your solicitor will take on your case and will help you gather all the evidence you need to prove negligence and its impact on your life. They will also initiate communication with the defendant and carry out negotiations on your behalf.

All of the solicitors we work in partnership with work on a no win no fee basis. This enables you to make a claim against KFC for an accident without any upfront costs or financial risk. You only pay your solicitor a fee if your claim is successful, as this is capped at 25% of the compensation amount awarded.

Common types of accidents in KFC restaurants

Breaching the health and safety duties towards customers can result in various types of accidents at KFC, such as:

• Slips, trips, and falls. These can be caused by hazards such as spilt drinks, greasy floors, poor lighting, or objects left in walkways, leading to injuries such as sprains or fractures.
• Accidents in car parks. Poorly maintained car parks with potholes, icy conditions, or inadequate lighting can lead to trips, falls or vehicle collisions.
• Falling objects. Improperly stacked supplies or loose displays can fall and injure customers or employees, resulting in head or back injuries.
• Food and drink incidents. Spilt or mishandled hot food or beverages can cause burns, while consuming contaminated food could result in food poisoning or allergic reactions.
• Criminal assaults. You may become the victim of theft or physical assault within the restaurant if sufficient security measures are not in place.
• Accidents caused by broken furniture. Damaged or unstable chairs, tables, or seating booths can collapse, leading to falls and injuries. Damaged seating with sharp edges can also cause cuts, which can lead to scarring.

If you were involved in an accident in KFC that was not your fault, a specialist lawyer can help you make a KFC injury claim and secure the compensation you deserve for the harm you suffered.

What injuries could I suffer in a KFC accident?

An accident at your local KFC restaurant can result in various types of injuries, ranging from minor to life-changing. Here are a few examples:

• Cuts and lacerations can be caused by broken glass, sharp edges on furniture, or falling objects in the restaurant. Severe cuts may need stitches and cause permanent scars.
• Broken bones from slipping on a wet floor or falling from unstable furniture could result in fractures, particularly in the wrist, ankle, or hip.
• Head injuries can be due to a fall or being struck by a falling object. They range from minor concussions to more serious traumatic brain injuries.
• Burns from hot food or drinks spilt on you or electrocution could lead to scarring, nerve damage and even loss of function.
• Allergic reactions are caused by consuming food containing undisclosed allergens. These can range from mild symptoms such as a rash to severe anaphylaxis.
• Food poisoning from contaminated or improperly prepared food could result in nausea, vomiting, diarrhoea, and dehydration.
• Sprains and strains from slips, trips, or falls caused by sudden twisting or impact mainly affect the knees, ankles, or wrists.

If you make a compensation claim against KFC, you can recover damages for the pain, suffering and financial losses caused by your injuries.

Can I make a claim as a KFC employee?

If you suffer an injury while working for KFC, you may be eligible to claim compensation from your employer. Like all employers, KFC has a legal obligation to keep you safe from harm by taking all the measures dictated by the Health and Safety at Work Act 1974, which include:

• Regularly assess the workplace for risks that could cause injuries and take measures to mitigate them;
• Maintain a safe working environment that is free from hazards such as uneven floors or cluttered areas;
• Provide adequate training on how to use the equipment and do job tasks safely;
• Maintain work equipment in good working condition;
• Provide suitable personal protective equipment (PPE), such as aprons and heat-resistant gloves, if necessary.

If you suffered an injury because your employer has failed in their legal duties, you are entitled to make an accident at work claim. This cannot get you sacked or demoted, as you are protected by unfair dismissal and other employment laws. If your employer retaliates, an employment lawyer could help you make a further claim at an employment tribunal.

Can I claim compensation for KFC food poisoning?

Food poisoning is an illness caused by consuming food that is contaminated with germs such as Salmonella, E. coli or Listeria. While it is not usually severe in healthy individuals, it can cause life-threatening symptoms in vulnerable people, such as those with weakened immune systems and older people. These include severe dehydration, organ failure and sepsis.

The most common causes of KFC food poisoning include:

• Inadequate handling, cooking and storage of food.
• Not washing the hands, utensils or cooking surfaces thoroughly and regularly.
• Not reheating cooked food well enough.
• Serving food or ingredients that are past their expiry date.
• Cross-contamination of raw and cooked meat or vegetables.

If you became ill after eating food from KFC, you could be eligible to make a claim for compensation. According to the guidelines from the Judicial College, you could receive up to £41,000 for KFC food poisoning, depending on the severity of your symptoms and their long-term impact.

What types of negligence could lead to a KFC accident claim?

A KFC accident claim could result from various types of negligence, such as:

• Not promptly cleaning up spills, grease, or debris from the floor;
• A failure to display warning signs to warn customers of hazards such as wet floors;
• Improperly cooking or storing food;
• A failure to inform customers of known allergens in food or drinks;
• Inadequate training of staff in health and safety policies;
• Not inspecting or maintaining equipment, furniture or safety devices;
• Inadequate storage practices, which can result in items falling from high places;
• A failure to implement adequate security measures.

To make a successful KFC compensation claim, your solicitor will have to prove negligence and how this caused you to suffer an injury or illness. This will be done by gathering as much evidence as possible, as detailed in the section below.

Evidence needed to support a claim against KFC

If you had an accident at a KFC restaurant and you want to seek compensation, you will need various types of evidence to support your claim, such as:

• Photographs of the accident scene, capturing any hazards that contributed to the accident (such as a wet floor or broken furniture) before anything is repaired or tampered with;
• Pictures of any visible injuries, such as bruising, burns or lacerations, and damage to your personal items;
• If available, CCTV footage can provide irrefutable evidence of how the accident happened;
• A copy of an accident report filed with the responsible staff member. If possible, you should report the accident immediately after it has occurred and make sure it is registered in the company’s accident book;
• Medical evidence such as doctor’s notes, diagnostic tests and treatment plans will help prove the type and severity of your injury and your recovery prospects;
• Statements from witnesses to the accident can help support your claim and establish liability;
• Your testimony regarding the events that led up to your accident and how this has affected your life;
• You also need to keep track of any expenses incurred due to the accident in the form of receipts, payslips and invoices.

Can I make a KFC accident compensation claim on behalf of my child?

If your child was injured in an accident at KFC, you can potentially make a personal injury claim on their behalf. However, you must first apply to the court to be named as their litigation friend.

For this, you must demonstrate that you can make fair decisions about the case and have no conflicts of interest with them. Once approved, you can start a KFC accident claim for your child. The process will be the same as with any other personal injury claim.

If you manage to secure compensation, you must go to an Infant Approval Hearing in court, where a judge will look at the available evidence and determine whether the negotiated amount is fair. If approved, your solicitor can help you set up a personal injury trust to manage the awarded funds until your child’s 18th birthday.

Time limits to start a KFC injury claim

In most cases, the Limitation Act 1980 imposes a three-year time limit for making a KFC compensation claim following an accident. This time limit aims to ensure that you start your claim while the evidence and your memory of the events are still fresh and reliable.

After three years, your case will be time-barred, and the court will no longer accept it. There are, however, a few exceptions to this time limit:

• Child injury claims have no limitation date. That means a parent or legal guardian can make a claim for compensation at any time before the child’s 18th birthday.
• If the claimant cannot handle legal proceedings due to a brain injury or a condition such as Down syndrome, the time limit is suspended.
• You have two years to make a CICA claim if you were the victim of an assault or other criminal act at a KFC.

How much compensation can I claim for my injury at KFC?

Each case is unique, and the amount of compensation you could receive for a KFC claim will depend on several factors. These include the circumstances of the accident, the injuries sustained and their impact on your life.

Your injury lawyer will calculate how much you may be able to claim based on two types of damages:

• Special damages cover financial losses and expenses incurred because of the accident, such as private treatments, travel costs for getting to medical appointments, loss of earnings, physical therapy and care costs.
• General damages cover the physical pain and suffering caused by the injury and any psychological impact. They could also include scarring and disfigurement, loss of enjoyment of life, physical disability and impact on your hobbies.

According to our compensation calculator, you could receive from £11,730 for a moderate ankle injury and up to more than £400,000 for a very severe brain injury.

Can I make a No Win No Fee personal injury claim for an accident at KFC?

If you are eligible to make a claim for your KFC accident, one of the experienced personal injury lawyers we work with will offer you a no win no fee agreement. They will not ask for any upfront fees and will take on the risk of litigation.

Under this arrangement, you do not have to pay them a single penny unless your claim is successful. In this case, they will receive a pre-agreed percentage of your settlement, which is capped at 25% of general damages and past financial losses.

To reduce your financial risk, you can also take out After the Event (ATE) insurance at the beginning of your claim. The ATE will cover all your legal costs if the case fails, including court fees, expert witnesses, medical reports and the defendant’s solicitors. This further ensures you have nothing to pay if your claim is unsuccessful.

To find out if you can make a KFC accident claim on a no win no fee basis, call 0800 470 0474 today or enter your details here to request a call back.

Last edited on 16th Oct 2025

With over 15 years’ experience in the legal sector, Nicholas Tate (LLB Hons, LLM in Health Law) has extensive experience across all areas of personal injury and medical negligence claims.