Tesco Accident Claims

Tesco is the largest supermarket chain in the UK, with hundreds of stores nationwide. As with any busy public place, accidents can happen in Tesco, resulting in injuries that may require medical attention and time off work. If you have suffered an injury due to an accident at Tesco, you may be entitled to make a claim for compensation.

This article will answer some common questions about Tesco accident claims. However, if you would like to speak to a friendly legal adviser about making a claim, call 0800 470 0474 or click here to request a call back. You will receive a free case assessment with absolutely no obligation to proceed.

If you have a valid supermarket accident claim and would like to proceed, you will be connected with an experienced personal injury lawyer who will provide their services on a no win no fee* basis. In a nutshell, this means you won’t have any upfront costs to pay, and you will only pay a success fee if you win your compensation claim against Tesco. If your case is unsuccessful, you won’t pay a penny.

Find out if you can claim

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By submitting this form you agree to be contacted by our partners. Find out how we handle your data in our privacy policy. With no win no fee you typically pay 25% of your compensation if your claim is successful, but the fee can vary. Termination fees may apply if you fail to co-operate with your solicitor.

Table of Contents

• What type of accidents could result in a claim against Tesco?
• Can I make an injury claim for a slip in Tesco?
• Can Tesco employees make a claim for accidents at work?
• What should I do if I have an accident at Tesco?
• How much compensation can I claim for a fall in Tesco?
  • Examples of Tesco compensation payouts
• How long do I have to make a claim against Tesco?
• Can Tesco injury claims be made using no win no fee?

What type of accidents could result in a claim against Tesco?

There are many types of accidents that could result in a claim against Tesco. As a large supermarket chain with millions of customers, there are numerous hazards that customers and employees could face, which could result in accidents and injuries. Some common examples of accidents that could result in a claim against Tesco include the following:

• Slip and fall accidents: These are one of the most common types of accidents that occur in supermarkets, and they can result in serious injuries. Slip and fall accidents can be caused by various hazards, such as wet floors, spilt food or drink and inadequate cleaning.
• Tripping accidents: Tripping accidents can occur when there are obstacles in walkways, such as pallets, cages, boxes or other objects left in aisles. Uneven surfaces, car park potholes or damaged flooring can also cause tripping accidents.
• Falling from heights: Tesco stores often have displays and shelves that are several feet high. If these displays or shelves are not properly secured, they can collapse and cause severe injuries to customers or employees.
• Being hit by falling objects: If items are not correctly stacked or secured, they can fall and hit customers or employees. Head injuries are the obvious danger of this type of accident.
• Injuries from faulty equipment or machinery: Tesco stores use a range of equipment and machinery, such as refrigerators, freezers, and conveyor belts. If this equipment is faulty or not adequately maintained, it can cause injuries.
• Manual handling injuries: Tesco employees are often required to lift and move heavy items, which can lead to injuries if proper lifting techniques are not used, training is not provided or if the items are too heavy.

In general, if an accident occurs due to the negligence of Tesco or its employees, there may be valid grounds to make a compensation claim. Speaking with a specialist personal injury lawyer can quickly confirm if you are entitled to compensation and provide you with an understanding of the claims process.

Can I make an injury claim for a slip in Tesco?

If you slipped in Tesco and suffered an injury, you may be entitled to claim injury compensation. Slip and fall accidents are a common occurrence in supermarkets, and Tesco has a duty of care to ensure that its premises are safe for customers.

Common injuries resulting from slips in Tesco include broken bones, sprains, and head injuries. In some cases, these injuries can significantly impact the victim’s life, resulting in time off work, medical treatment, and ongoing rehabilitation.

In terms of the law, Tesco is governed by the Occupiers’ Liability Act 1957, which sets out the duty of care owed to visitors by business owners. This means that Tesco has a legal obligation to take reasonable steps to ensure that its premises are safe for customers and warn them of any potential hazards that may exist.

If Tesco has failed in this duty of care and this has resulted in an accident, they could be held responsible for any injuries that were sustained. For example, if Tesco employees failed to clean up a spillage promptly or failed to display warning signs, and a customer slipped and fell as a result, Tesco could be held liable to pay compensation.

To make a claim for compensation for a slip in Tesco, your solicitor will need to demonstrate that Tesco was negligent and that this negligence caused your injuries. This will typically involve gathering evidence, such as witness statements, photographs of the accident scene, and a medical report from an independent medical expert.

Can Tesco employees make a claim for accidents at work?

Yes, Tesco employees who have been injured in accidents at work may be able to make a claim for injury compensation. Tesco employees could suffer many different types of accidents, including slips, trips and falls, manual handling injuries, and injuries caused by faulty equipment or machinery.

The Health and Safety at Work Act 1974 is the primary legislation governing health and safety in the workplace. This legislation places a legal duty on employers, such as Tesco, to ensure the health, safety, and welfare of their employees while at work.

Tesco is responsible for providing its employees with a safe working environment and ensuring they are adequately trained to carry out their duties safely. This includes providing appropriate personal protective equipment (PPE) where necessary, such as non-slip footwear or gloves for handling certain items.

If Tesco fails in its duty of care and an employee suffers an injury as a result, the employee may be able to claim compensation. This could include compensation for pain and suffering, loss of earnings, and any medical expenses incurred due to the injury.

To make a personal injury claim, the employee must demonstrate that Tesco was negligent and that this negligence caused their injury. This typically involves gathering evidence, such as witness statements, photographs, and medical reports.

In addition to making a personal injury claim, your accident may need to be reported to the Health and Safety Executive (HSE). The HSE is responsible for enforcing health and safety regulations in the workplace and can take enforcement action against employers who fail to comply with their legal obligations and put employee safety at risk.

Overall, Tesco has a legal responsibility to ensure the health and safety of its employees. If it fails in this duty of care, employees may be able to claim compensation. If you are a Tesco employee who has been injured in an accident at work, it is important to seek legal advice from a specialist personal injury lawyer as soon as possible. You usually have three years to make a claim, but the sooner you start, the easiest it will likely be to gather the evidence needed to build a strong case. You can read more about work accident claims here.

What should I do if I have an accident at Tesco?

If you have an accident while doing some shopping in Tesco, there are certain steps you should take to improve your chances of making a successful personal injury claim:

• Report the accident to Tesco staff as soon as possible: It is essential to report the accident to Tesco staff so that they can take appropriate action to prevent further accidents from occurring. This will also ensure that there is a record of the accident, which will be helpful if you decide to claim compensation.
• Take photographs of the accident scene: Photos of the accident scene, including any hazards or defects that may have contributed to the accident, can be vital evidence. This is particularly true if Tesco tried to deny liability for your accident.
• Seek medical attention for your injuries: It is essential to seek medical attention for your injuries, even if they seem minor at the time. Some injuries can take time to develop, and seeking medical attention from your GP or hospital will ensure you receive the appropriate treatment. Your medical records can also be used as proof of the type and severity of your injuries, the treatments you received, and any long-term medical issues caused.
• Obtain contact details for any witnesses to the accident: If there were witnesses to the accident, you should politely ask if you can make a note of their names and contact details. Your injury lawyer can then contact these witnesses to ask them to provide a statement of what they saw.
• Keep a record of any expenses you incur due to the accident: Most accidents will result in some form of financial expenditure. This could include the cost of medications, rehabilitation, transport expenses to medical appointments or loss of earnings from time off work. By keeping evidence of these expenses, your solicitor can add these costs to your compensation claim in the form of special damages.

How much compensation can I claim for a fall in Tesco?

The amount of compensation you can claim for a fall in Tesco will depend on several factors, including the type and severity of your injuries and their impact on your life. The total compensation award is based on a combination of general and special damages.

Compensation for special damages can include loss of earnings, medical expenses, and any other financial losses you have incurred as a result of the accident.

• Factors that will be considered when calculating compensation for general damages include:
• The severity of your injuries.
• The length of time it will take to recover.
• The impact your injuries have on your ability to work and enjoy life.

To get an estimate of how much compensation you may be able to claim, you can use our online compensation calculator or discuss your case with a legal advisor. You can arrange a free consultation by entering your details into our contact form or calling 0800 470 0474.

Examples of Tesco compensation payouts

Over the years, many successful personal injury claims have been made against Tesco, as well as fines imposed for breaches of health and safety regulations. Some examples of successful accident claims and penalties that have been imposed include the following:

• In 2019, a Tesco employee was awarded £30,000 in compensation after suffering a back injury while lifting boxes at work. The employee had not been given appropriate training or equipment to carry out the task safely by Tesco.
• A Tesco customer was awarded £6,500 compensation in 2018 for sustaining a fractured wrist after slipping on a wet floor in one of its stores. The customer had to take time off work as a result of the injuries.
• Tesco was fined £300,000 in 2015 after a worker was crushed to death by a roll cage at one of its stores. The company was found to have failed to provide adequate training and supervision for using roll cages.
• In 2013, Tesco was given a £500,000 penalty after two customers were injured in separate incidents involving falling trolleys. The company was found to have failed to provide adequate measures to prevent the trolleys from tipping over.

These examples demonstrate the importance of Tesco taking its duty of care to employees and customers seriously. Failure to do so can result in significant compensation payouts and fines. More importantly, these accidents can have a devastating impact on the lives of those involved.

How long do I have to make a claim against Tesco?

In the UK, you generally have three years from the accident date to make a personal injury claim against Tesco or any other business, person or organisation. This time limit is governed by the Limitations Act 1980. However, there are some exceptions to this rule which may be applicable. For example:

• If you were under 18 at the time of the accident, the time limit only begins on your 18th birthday. Before that point, a parent, guardian, friend or relative could make the claim on your behalf. To do this, they would need to make an application to become what is known as your litigation friend.
• A person can also apply to be a litigation friend on behalf of an injured adult who lacks the mental capacity to take legal action. They could lack mental capacity due to a brain injury sustained in the accident, or a pre-existing medical condition such as dementia, Downs Syndrome or Schizophrenia.
• Some injuries, such as industrial disease, may take time to develop. In these instances, the three-year time limit may start from the date of diagnosis rather than the date of the accident.

It is also important to remember that gathering evidence and building a strong case may take some time, so starting the claims process as soon as possible is best. A specialist personal injury lawyer can advise you on the time limits that apply to your case and guide you through the claims process.

Can Tesco injury claims be made using no win no fee?

Yes, it is possible to make a Tesco accident claim using a no win no fee arrangement. This means that if your claim is unsuccessful, you will not have to pay any legal fees. If your claim is successful, your injury lawyer will take a percentage of your compensation as their success fee. This fee is capped at a maximum of 25%.

No win no fee is a great option if you are worried about the costs of making a claim, as it means you will not have to pay anything upfront, and there is no financial risk. If a solicitor takes your case on a no win no fee basis and fails to win, you won’t pay them anything.

If you have been injured in an accident at Tesco, you may be entitled to claim compensation. Whether you have slipped on a wet floor, been injured by faulty equipment, or suffered any other type of injury, it is essential to seek legal advice as soon as possible. A specialist personal injury lawyer can help you understand your rights and advise you on the best course of action to take.

To find out if you can make a no win no fee Tesco accident claim, call 0800 470 0474 or use the contact form below to arrange a call back. A friendly legal adviser will discuss your case and let you know if you are entitled to compensation.

Last edited on 15th Oct 2025

With over 15 years’ experience in the legal sector, Nicholas Tate (LLB Hons, LLM in Health Law) has extensive experience across all areas of personal injury and medical negligence claims.