Sainsburys Accident Claims

Have you been injured in an unfortunate accident at a Sainsbury’s supermarket? If somebody else was at fault for the accident, you could be entitled to compensation by making a Sainsbury’s accident claim.

Whether you’ve slipped on a wet floor while doing your weekly Sainsbury’s shop or been injured while working in one of their supermarkets or warehouses, we’re here to help you every step of the way.

Arranging a free consultation with one of our legal advisers is a quick and easy way to find out if you could be eligible for compensation. Simply call 0800 470 0474 or use our online claim form to request a call back. A friendly legal adviser will be in touch to discuss the details of your Sainsbury’s accident claim and let you know where you stand.

Find out if you can claim

Call 0800 470 0474 now or request a call back below:

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By submitting this form you agree to be contacted by our partners. Find out how we handle your data in our privacy policy. With no win no fee you typically pay 25% of your compensation if your claim is successful, but the fee can vary. Termination fees may apply if you fail to co-operate with your solicitor.

Table of Contents

• Can I make a claim against Sainsbury's?
• Common accidents and injuries in supermarkets
• What are Sainsbury's legal obligations?
• How much compensation can I claim for a Sainsbury's accident?
• How long do I have to make a compensation claim against Sainsburys?
• Benefits of our no win no fee service
• How do I make a personal injury claim against Sainsbury's?
• FAQs About Making a Claim

Can I make a claim against Sainsbury’s?

Absolutely! If you’ve sustained an injury due to an accident at a Sainsbury’s store that wasn’t your fault, you have every right to make a claim against the supermarket giant. Like any other business, Sainsbury’s has a legal obligation to ensure the safety and well-being of its customers. When they fail to meet this responsibility, and it results in an injury, you are entitled to seek compensation for your pain, suffering, and any financial losses you may have incurred.

To make a successful Sainsburys accident claim, you’ll need to demonstrate that the supermarket was negligent and that this negligence directly caused your injury. Examples of potential negligence that could result in a personal injury claim include the following:

• Slips, trips, and falls caused by wet floors, loose flooring, or poorly maintained aisles
• Injuries from falling objects due to overstocked or unstable shelves
• Accidents involving faulty shopping trolleys or equipment
• Food poisoning from contaminated or expired products
• Injuries caused by inadequate or missing safety signage

Common accidents and injuries in supermarkets

When shopping at Sainsbury’s, you expect a pleasant and safe experience. However, accidents can and do happen, sometimes resulting in painful injuries. Understanding the most common injuries sustained in supermarket accidents can help you identify if you have a valid Sainsbury’s accident claim. Here are some typical injuries that may occur during your shopping trip:

• Slips, Trips, and Falls: Wet floors, spilt liquids, leaky freezers or poorly maintained surfaces can cause customers to slip, trip, or fall. These accidents can lead to injuries such as sprains, fractures, dislocations, or even head injuries.
• Falling Objects: Overloaded or unstable shelves can cause items to fall, potentially striking customers and causing injuries ranging from cuts and bruises to more severe head or facial injuries.
• Trolley Accidents: Faulty or damaged shopping trolleys can lead to accidents, resulting in injuries like cuts, bruises, or crushed fingers and toes.
• Car Park Accidents: Poorly maintained car parks, inadequate lighting, or unclear signage can result in slips, trips, and falls or even vehicle collisions, causing various injuries.
• Food Poisoning: Consuming contaminated or expired food products can lead to food poisoning, causing symptoms such as nausea, vomiting, diarrhoea, and dehydration.

If you’ve had any of these accidents or suffered other injuries while shopping at Sainsbury’s and believe the supermarket was at fault, you could have a valid claim for injury compensation. To discuss your Sainsburys injury claim, call us free on 0800 470 0474 or complete our online claim form to request a call back. A friendly legal adviser will provide a free consultation and answer any questions you may have.

What are Sainsbury’s legal obligations?

Sainsbury’s, like all businesses, has a legal responsibility to provide a safe environment for both customers and employees. This duty of care is outlined in various UK laws and regulations that the supermarket must adhere to in order to ensure the well-being of everyone on their premises. Here is an overview of some of the key obligations that Sainsbury’s must observe:

• The Occupiers’ Liability Act 1957: This Act requires Sainsbury’s to take reasonable care in ensuring the safety of all visitors on their premises, including customers. This involves maintaining clean and hazard-free aisles, providing adequate safety signage, and promptly addressing any risks that may arise, such as wet floors or damaged shelving.
• The Health and Safety at Work etc. Act 1974: This Act obliges Sainsbury’s to safeguard the health, safety, and welfare of employees while at work. It also extends to protecting customers from any risks presented by work activities. Sainsbury’s must implement appropriate safety measures, provide necessary training, and conduct regular risk assessments to maintain a safe working environment.
• The Management of Health and Safety at Work Regulations 1999: Under these regulations, Sainsbury’s is required to carry out risk assessments, identify potential hazards, and take steps to prevent accidents and injuries. This includes implementing emergency procedures, providing employees with relevant health and safety information, and appointing competent persons to oversee safety matters.
• The Workplace (Health, Safety and Welfare) Regulations 1992: These regulations outline the minimum requirements for maintaining a safe and healthy workplace, including maintaining floors and traffic routes, providing adequate lighting, ventilation, and sanitary facilities, and ensuring the stability of any structures or equipment.
• The Food Safety Act 1990: Sainsbury’s must adhere to this Act to ensure that the food they sell is safe to consume and accurately labelled. This involves adhering to proper food handling, storage, and preparation practices to prevent food poisoning and contamination.

If Sainsbury’s fails to observe any of these legal obligations and an accident occurs as a result, you may be entitled to compensation. To discuss your potential Sainsbury’s accident claim, contact our knowledgeable legal advisers on 0800 470 0474 or fill out our online claim form to request a call back. We’re here to help you hold Sainsbury’s accountable and secure the compensation you deserve.

How much compensation can I claim for a Sainsbury’s accident?

The amount of compensation you can claim for a Sainsbury’s accident varies depending on the severity of your injuries, the impact on your daily life, and any financial losses you have incurred. Compensation can be split into two main categories, which are known as general damages and special damages.

General damages are awarded to compensate for the pain, suffering, and loss of amenity resulting from your injuries. The Judicial College provides guidelines for compensation amounts based on the severity and duration of various injuries. Here are some examples of compensation ranges for common supermarket injuries:

• Minor head injury: £2,070 to £11,980
• Minor neck injury (recovery within 1-2 years): £4,080 to £7,410
• Fractured wrist: £6,970 to £9,620
• Moderate back injury (recovery within 2-5 years): £11,730 to £26,050
• Moderate knee injury: £13,920 to £24,580
• Simple fractures (e.g., fingers, toes): £1,290 to £8,550

Please note that these figures are indicative and can change over time. Each case is unique, and the compensation you receive may fall within, above, or below these ranges.

Special damages, on the other hand, compensate for financial losses and expenses directly related to your accident. This is based on the evidence you can provide, such as bank statements, invoices, wage slips, etc. Special damages could include the following:

• Medical expenses: Costs for medical treatment, therapy, and rehabilitation not covered by the NHS
• Travel expenses: Costs incurred for travel to and from medical appointments or assessments
• Loss of earnings: Compensation for any income lost due to time off work, including future losses if you’re unable to return to work or need to change jobs
• Care and assistance: Costs for hiring caregivers or paying family members for care provided during your recovery
• Adaptations and equipment: Expenses for mobility aids, home modifications, or other equipment needed to accommodate your injuries
• Miscellaneous expenses: Any other out-of-pocket expenses directly resulting from your accident, such as clothing or personal items damaged during the incident

You can use our compensation calculator or speak with a qualified legal adviser to obtain a more accurate estimate of the compensation you may be entitled to. Contact a legal adviser on 0800 470 0474 or complete our online claim form to request a call back, and we’ll help you better understand your Sainsburys accident claim and the potential compensation you could receive.

How long do I have to make a compensation claim against Sainsburys?

Time is of the essence when it comes to making a compensation claim against Sainsbury’s, or any personal injury claim for that matter. In the UK, the standard time limit for pursuing a personal injury claim is three years from the date of the accident or the date when you became aware of your injury. This is known as the ‘limitation period’.

While three years may seem like a long time, acting as soon as possible is crucial. The earlier you start the process, the easier it will be to gather evidence, contact witnesses, and build a strong case in your favour. Waiting too long can lead to lost evidence, faded memories, and a weakened case, potentially jeopardising your chances of receiving the compensation you deserve.

There are some exceptions to the three-year rule. For example, if the injured person is under 18 years old at the time of the accident, the limitation period does not begin until their 18th birthday. This gives them until their 21st birthday to make a claim. Additionally, if the claim involves someone who lacks mental capacity, the limitation period may not apply until their mental capacity is regained, or it may not apply at all.

Benefits of our no win no fee service

The experienced solicitors we work in partnership with are committed to ensuring that everyone has access to justice, regardless of their financial situation. That’s why they offer a No Win No Fee* service, allowing you to pursue your Sainsbury’s accident claim without the worry of upfront costs or hidden fees. Here’s a breakdown of how the No Win No Fee service works:

• Free Initial Consultation: Our legal advisers will assess your case during a free, no-obligation consultation. They will discuss the merits of your claim and help you understand whether it’s worth pursuing.
• Conditional Fee Agreement (CFA): If your solicitor believes you have a strong case, they’ll enter into a Conditional Fee Agreement with you. This legally binding document outlines the terms and conditions of the No Win No Fee arrangement, including their ‘success fee’. The success fee is a percentage of your compensation that you’ll pay to the solicitors if your claim is successful.
• Pursuing Your Claim: Our partnering solicitors will work diligently to gather evidence, negotiate with Sainsbury’s or their insurers, and build a robust case on your behalf. You can focus on your recovery while they handle the legal aspects of your claim.
• Compensation and Fees: If your claim is successful, you’ll receive your compensation, minus the agreed-upon success fee. The success fee is capped at 25% of the total compensation amount. If your claim is unsuccessful, you won’t owe any fees to your solicitor, thanks to the No Win No Fee arrangement.
• Protection from Costs: In most cases, personal injury solicitors will recommend an ‘After the Event’ (ATE) insurance policy, which covers any legal costs incurred by the other party if your claim is unsuccessful. This policy ensures that you’re protected from any financial risks associated with your claim.

With a no win no fee service, you can confidently pursue your compensation claim against Sainsbury’s without the stress of financial burdens. To get started, call 0800 470 0474 or request a call back using our online claim form.

How do I make a personal injury claim against Sainsbury’s?

Navigating the claims process can seem daunting, but our experienced legal advisers and partnering solicitors are here to guide you every step of the way. Here’s a brief overview of the Sainsbury’s accident claims process, from the initial free case assessment to receiving your well-deserved compensation:

• Free Case Assessment: Speak to a friendly legal adviser by calling 0800 470 0474 or using our online claim form to arrange a call back. They will conduct a free, no-obligation consultation to discuss your case, assess its merits, and answer any questions you may have.
• No Win No Fee Agreement: If our partnering solicitors believe you have a strong case, they will offer a no win no fee agreement, allowing you to pursue your claim without worrying about upfront costs or hidden fees.
• Gathering Evidence: Your solicitor will work with you to gather evidence in support of your claim. This may include medical records, photographs, witness statements, and any other relevant documentation to help build a solid case.
• Negotiation and Settlement: With the evidence in hand, your solicitor will negotiate with Sainsbury’s or their insurance company on your behalf, aiming to secure the maximum compensation possible.
• Compensation Payout: If your claim is successful, you will receive your compensation minus the agreed-upon success fee, as outlined in the no win no fee agreement. This compensation will cover both general damages (for pain and suffering) and special damages (for financial losses and expenses related to the accident).

FAQs About Making a Claim

Last edited on 14th Jul 2025

With over 15 years’ experience in the legal sector, Nicholas Tate (LLB Hons, LLM in Health Law) has extensive experience across all areas of personal injury and medical negligence claims.