What is Liability in Personal Injury Claims?
If you had an accident at work, on the road or in a public place, you may be entitled to make an injury compensation claim….
Read moreNorwich Personal Injury Solicitors
If you’ve been injured and somebody else was at fault, we can connect you with the best medical negligence and personal injury solicitors in Norwich and across the UK.
- Get free impartial advice with no obligation
- A risk-free, No Win No Fee service
- Experienced solicitors available nationwide
We are a claims management company regulated by the Financial Conduct Authority.
Personal Injury Solicitors in Norwich
If you’ve been injured in an accident caused by someone else’s negligence, our panel of expert personal injury solicitors in Norwich are here to help.
We specialise in No Win No Fee claims and have successfully helped residents across Norwich secure compensation for a wide range of accidents. This includes accidents at work, road traffic collisions, accidents in public places and medical negligence claims.
To find out whether you’re entitled to make a claim, call 0800 470 0474 for a free consultation. Alternatively, you can complete our online claim form to request a call back at a time that suits you.
By submitting this form you agree to be contacted by our partners. Find out how we handle your data in our privacy policy. With no win no fee you typically pay 25% of your compensation if your claim is successful, but the fee can vary. Termination fees may apply if you fail to co-operate with your solicitor.
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Our personal injury solicitor in Norwich can help with all types of accidents
We understand that starting a personal injury claim can feel overwhelming, especially when you’re dealing with the aftermath of an accident. That’s why our team of No Win No Fee solicitors in Norwich are here to provide clear, compassionate guidance every step of the way.
With extensive experience handling a wide range of personal injury claims, they can help you secure the compensation you deserve for your physical, emotional, and financial losses.
They regularly deal with cases involving:
Road Traffic Accidents in Norwich
Norwich, the county town of Norfolk, is a thriving urban area and key regional transport hub. In 2021, 43,382 of the 64,459 households in the city owned at least one vehicle. The town also boasts some of the highest rates of walking and cycling in the country.
All road users, including drivers, pedestrians, cyclists, motorcyclists, and even horse riders, have a legal duty of care to one another. This duty is established under the Road Traffic Act 1988 and supported by the Highway Code.
Despite this, Norwich experiences hundreds of road traffic accidents each year, most of which are caused by negligent or reckless behaviour, such as:
- Failing to look properly at junctions
- Speeding or aggressive driving
- Distracted driving, typically by mobile phone use
- Impaired driving due to alcohol or drugs
- Unsafe overtaking or lane changes
- Poor road conditions or signage
Several roads and junctions in Norwich have been identified as accident hotspots, including:
- The Mile End Road and Daniels Road roundabout
- The Bull Close Road and Magdalen Road roundabout
- The roundabouts on Boundary, Heartsease and Grapes Hill
If you or a loved one has suffered injuries due to an accident that was at least in part someone else’s fault, our team of personal injury solicitors in Norwich can help you pursue compensation. They can assist with any type of road traffic accident claim, including:
- Car accident claims
- Pedestrian accident claims
- Lorry accident claims
- Bicycle accident claims
- Taxi accident claims
- Public transport accident claims
Accidents at Work in Norwich
The Health and Safety at Work Act 1974 imposes a duty of care towards employees on all employers. They must take all reasonable measures to keep employees safe from harm at work, including:
- Carry out regular risk assessments to identify potential hazards.
- Implement measures to eliminate or mitigate these risks.
- Clearly mark dangers that cannot be removed using warning signs.
- Provide adequate personal protective equipment (PPE) when necessary.
- Make sure all employees receive proper training and instructions.
- Inspect and maintain equipment and machinery.
Norwich is home to a diverse mix of businesses across multiple industries, and no matter where you work, your safety is protected by law. Key sectors in the city include:
- Financial services – the city has a long-standing reputation as a major centre for insurance and finance and is home to Aviva, one of the largest insurance companies in the UK
- Education and healthcare – the NHS, the University of East Anglia and Norfolk County Council are among the largest employers in the region
- Retail and tourism – Norwich has a thriving retail sector, and its rich history and cultural attractions draw a significant number of tourists each year
- Advanced manufacturing and engineering – this sector involves cutting-edge technology in areas such as aerospace, automotive and life sciences, with major employers like KLM UK, Lotus Cars, and Kettle Foods Ltd
- Technology and digital media – Norwich has a rapidly growing digital tech sector, with strengths in AI, cybersecurity, design and digital content creation
If you were injured in an accident at work, it might have been due to your employer’s negligence. Our team of personal injury solicitors in Norwich are here to determine whether you are entitled to compensation and guide you through the claims process.
The most common types of workplace accident claims include:
- Slips, trips and falls
- Falls from height
- Manual handling injuries
- Machinery accidents
- Industrial diseases
Medical Negligence Claims in Norwich
When you seek medical help, you are entitled to expect a reasonable standard of care. All healthcare providers owe a legal duty to their patients to act with skill and knowledge and according to the guidelines published by the General Medical Council and similar bodies.
When this duty is breached and leads to avoidable harm, it might be grounds for a medical negligence claim. Examples of medical negligence include:
- Misdiagnosis or delayed diagnosis of a serious condition
- Surgical errors, such as operating on the wrong body part or leaving instruments inside
- Medication errors, such as prescribing the wrong drug or dosage
- Birth injuries to the mother or baby due to negligent care during labour
- Failure to monitor a patient’s condition or to arrange follow-up care
- Hospital-acquired infections due to poor hygiene practices
If you or a loved one has suffered an injury or illness due to substandard care or treatment, our medical negligence solicitors in Norwich are here to help. They can assist you with a claim against any healthcare facility in the city, including:
- Norfolk and Norwich University Hospital – a large, modern hospital that offers a wide range of services
- Julian Hospital – it primarily provides assessment and treatment for mental health conditions
- Norwich Community Hospital – it delivers a vast range of services and rehabilitation to patients
- Spire Norwich Hospital – the primary private hospital that covers various fields, such as orthopaedics, surgery and physiotherapy
Accidents in Public Places in Norwich
The Occupiers Liability Act 1957 places a legal duty on all owners and occupiers of public places. They must take all reasonable measures to keep visitors on their premises safe from accidents and injuries, including:
- Conduct regular inspections and maintenance
- Identify and repair hazards such as broken stairs or loose wires
- Keep the premises clean and free from obstructions
- Provide clear warnings for any known risks
- Take extra precautions for vulnerable visitors like children
If an occupier fails to meet this duty and you suffer an injury as a result, they may be held liable for compensation. Our team of personal injury lawyers in Norwich can help you make a public place claim following accidents such as:
- Slips on unmarked wet floors in supermarkets
- Trips on loose paving in public parks
- Falls due to poor lighting in car parks
- Food poisoning in restaurants
Your claim can be against any owner or occupier of public premises, including:
- Supermarkets such as Sainsbury’s, Tesco and ASDA
- Sports venues such as Carrow Road, Mildenhall Stadium and The Nest
- Shopping centres such as Castle Quarter, Chantry Place and Riverside Entertainment
- Public parks such as Eaton Park, Wensum Park and Whitlingham Country Park
Frequently Asked Questions
Below are answers to some of the most common questions we’re asked by personal injury claimants across the UK. We hope this guidance helps you feel more informed, confident, and prepared to take the next step.
For personalised legal advice, contact us on 0800 470 0474 or use our online claim form to request a call back.
The easiest way to find out if you are entitled to compensation is by seeking advice from a personal injury expert in Norwich. They will offer you a free case assessment and will verify within minutes if:
- The defendant owed you a duty of care legally
- They breached this duty and caused your accident
- You suffered harm and losses as a direct result
- You are within the legal time limit to start your claim (typically three years)
If these apply to you and can be supported with evidence, you will be able to pursue a personal injury claim in Norwich.
Generally, you have three years to pursue personal injury compensation, starting from either:
- The time of your accident.
- The date your injury was diagnosed and linked to negligence (date of knowledge).
There are a few exceptions to the claim limitation period:
- Child injury claims – the three-year time limit only begins on a person’s 18th birthday
- Mental capacity – there is no time limit to claim on behalf of someone who is a protected party under the Mental Capacity Act 2005
- Criminal injuries – there is a two-year time limit to claim compensation through the CICA
- Fatal accidents – you have three years to make a dependency claim following the wrongful death of a loved one
It is unlikely that you will need to go to court in Norwich or elsewhere, as most personal injury compensation claims (over 96%) are resolved through out-of-court negotiations.
This is beneficial to both parties, as it involves fewer legal costs and is quicker and less stressful. However, your case may proceed to court if:
- The defendant refuses to admit liability or to cooperate.
- You cannot agree on the value of your claim.
- It is particularly complex.
- You want to apply for interim payments.
Yes, our team of personal injury experts in Norwich can still help you make a claim even if the defendant is uninsured or cannot be traced. The most common examples include hit-and-run accidents, collisions with uninsured drivers and criminal assaults.
In such cases, it is possible to claim through:
- The Motor Insurers Bureau (MIB), a non-profit organisation funded through the premiums paid by law-abiding motorists who have compulsory insurance
- The Criminal Injuries Compensation Authority (CICA), a government body that provides compensation to blameless victims of criminal acts
Your solicitor will help you fill in and file the necessary documents to get the compensation you deserve, no matter your situation.
Yes. If you have a valid claim for personal injury, we will pair you with one of the best no win no fee solicitors in Norwich. They will help you claim compensation without asking for an upfront payment and without putting you at financial risk.
Your solicitor will take on the risk of litigation so that you don’t have to pay them a single penny if your case fails. However, if you win, they are entitled to a success fee that will be deducted from your settlement and is capped at 25% of it.
This is a common concern for many claimants who want to pursue compensation for an accident or injury at work. The simple answer is no; you cannot legally be dismissed simply for making a personal injury claim against your employer.
The Employment Rights Act 1996 protects you from unfair dismissal or retaliation for asserting your legal rights. If you were injured due to your employer’s negligence, you have every right to claim compensation, and doing so should not put your job at risk.
All employers are legally required to have employers’ liability insurance to cover such claims. If your employer sacks you or treats you unfairly, you can make a separate claim for unfair or constructive dismissal.
The compensation for a personal injury is calculated on a case-by-case basis by considering two types of damages:
- General damages cover the pain, suffering and loss of amenity caused by your injuries, such as physical pain, emotional distress, scarring and impact on hobbies.
- Special damages cover financial losses and expenses, such as private treatments, rehabilitation, loss of earnings and care costs.
Special damages are based on documents such as receipts and invoices, and there is no upper limit to what you can claim.
General damages are based on the guidelines from the Judicial College and can be anywhere between £240 for minor whiplash to £493,000 for the most severe brain injury.
Yes, an experienced personal injury lawyer in Norwich can help you make a claim even if an accident was partially your fault, such as:
- You were not wearing your seatbelt
- You crossed the street without looking
- You did not use the PPE provided by your employer
- You ignored a clear warning sign
In such cases, you can still receive a reduced compensation award to account for your contributory negligence. For example, if you suffered a leg injury valued at £20,000 and you are found 25% responsible for it, you will be awarded damages of £15,000.
Why choose our Norwich personal injury lawyers to start your claim?
If you’ve been injured and want to explore your right to compensation, don’t hesitate to contact our personal injury team in Norwich for a free, no-obligation consultation.
The solicitors we work with are regulated by the Solicitors Regulation Authority (SRA) and uphold the highest professional and ethical standards. If you have a valid claim, they will:
- Provide clear, tailored legal advice at every stage
- Represent you under a 100% No Win No Fee agreement
- Help you gather the evidence needed to support your case
- Handle all legal correspondence and negotiations
- Fight to secure the maximum compensation you’re entitled to
To start your claim, call 0800 470 0474 today or request a call back using our online claim form.
By submitting this form you agree to be contacted by our partners. Find out how we handle your data in our privacy policy.
By submitting this form you agree to be contacted by our partners. Find out how we handle your data in our privacy policy.
