Spar Accident Claims

Accidents can happen anywhere, even in a familiar place like a Spar supermarket. These include slips and trips, falling objects, collisions with equipment and machinery and food poisoning. If such accidents were due to the supermarket’s negligence, you could be eligible to make a Spar accident claim.

If you make a successful claim, you will receive compensation for your pain and suffering, as well as any related financial expenses. This will help you deal with any financial strain caused by your accident and make the best possible recovery.

To start your claim or find out more information, call 0800 470 0474 or enter your contact information here to schedule a free consultation with a legal adviser.

Find out if you can claim

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By submitting this form you agree to be contacted by our partners. Find out how we handle your data in our privacy policy. With no win no fee you typically pay 25% of your compensation if your claim is successful, but the fee can vary. Termination fees may apply if you fail to co-operate with your solicitor.

Table of Contents

• Does Spar owe customers a duty of care?
• Can I make a Spar injury claim?
• How do I make an accident claim against Spar?
• What evidence is needed to claim Spar injury compensation?
• Can I claim compensation for an accident I had while working at Spar?
• Can I make a Spar accident claim on behalf of a loved one?
• Common accidents in a Spar supermarket
• What injuries could lead to a Spar compensation claim?
• Time limits to start a personal injury claim
• How much compensation could I receive for an accident in a Spar store?
• Can I make a claim for compensation on a No Win No fee basis?

Does Spar owe customers a duty of care?

All supermarkets, including Spar, have a legal duty towards customers and visitors. They are responsible for ensuring their health, safety and well-being while they are on the store’s premises. This duty stems from several pieces of legislation, such as:

• The Health and Safety at Work Act 1974.
• The Occupiers Liability Act 1957.
• Control of Substances Hazardous to Health (COSHH) Regulations 2002.
• The Consumer Rights Act 2015.

Under these laws, Spar must take the following measures to safeguard members of the public:

• Conduct risk assessments to identify potential hazards that could lead to injuries.
• Ensure safe premises, including clean, well-lit aisles and secure shelves.
• Provide emergency exits in case of incidents.
• Promptly address any hazards, such as spills and loose floors.
• Use visible signs to alert visitors of dangers that cannot be immediately removed.
• Train staff on how to use and handle hazardous substances to prevent customer exposure.
• Ensure that all equipment is safe and maintained.
• Make sure that the products sold are of satisfactory quality and do not pose a safety risk.

If a breach of any of these duties results in an accident, you may be entitled to make a Spar injury claim.

Can I make a Spar injury claim?

The easiest way to find out if you can claim for a Spar accident and your injuries is by speaking to an experienced solicitor. They will verify the merits of your case by checking whether:

• The supermarket owed you a legal duty of care (which is typically true, based on the legislation mentioned above).
• This duty of care was breached, leading to an accident in a Spar supermarket.
• You suffered an injury or illness due to this breach of duty.

If you are eligible to claim compensation for your injuries, your solicitor will offer you a no win no fee service. They will also help you gather all the evidence you need to prove their negligence and the impact on your life. This will help to secure fair compensation that reflects your pain and suffering.

Keep in mind that you could claim Spar injury compensation even if you were partially to blame for your accident. In this case, your payment will likely be reduced to reflect your portion of the fault. You could also file a claim on behalf of a loved one if they cannot do it themselves, such as in the case of children or adults with mental health conditions.

How do I make an accident claim against Spar?

If you had an accident in a Spar supermarket, the steps below are important to improve the chances of a successful compensation claim:

• Seek out medical attention without delay, even if your injuries do not seem serious;
• Report the incident to the store manager and make sure they note the details of the incident in the company’s accident book;
• Gather as much evidence at the scene and write down as many details of the accident as you can remember;
• Document your expenses and preserve all the evidence related to the accident and your losses;
• Consult a personal injury solicitor experienced in occupiers’ liability claims for a free case assessment;
• If you have a strong claim, they will inform the defendant of your intentions to take legal action and the amount of compensation you are seeking;
• If the other party admits liability, your lawyer will aim to negotiate the compensation you’re entitled to;
• If a settlement cannot be reached, they will issue court proceedings and will be prepared to argue your case before a judge;
• Finally, if you win compensation, you will receive your payment within four weeks.

What evidence is needed to claim Spar injury compensation?

You need various types of evidence to support your claim and secure the compensation you deserve for your injuries. Examples include:

• Photographs of the accident scene, including any hazards or conditions that contributed to it;
• If available, you can use CCTV or video footage to show precisely what happened;
• Photos of any visible injuries, such as bruises, bleeding or swelling;
• A copy of an accident report filed with the store staff or management;
• Statements from witnesses who can confirm the presence of the hazard or negligence;
• Your medical records will help prove what injuries you sustained and their severity;
• A report from an independent specialist stating the long-term impact of your injuries;
• Your detailed account of the incident, including how it has affected your daily life;
• You also need proof of financial losses such as medical expenses or loss of wages during recovery.

Once you have the required evidence, you can proceed to the next steps of the Spar compensation claims process.

Can I claim compensation for an accident I had while working at Spar?

If you work at Spar, your employer has a duty of care to ensure your health and safety while you do your job. If they breached their duty towards you and you suffered an injury, you are entitled to compensation. Examples include:

• Lack of risk assessments
• Failure to provide personal protective equipment (PPE)
• Not maintaining a safe and clean working environment
• Failure to provide proper training on how to perform job duties safely
• Faulty equipment and machinery
• Exposure to hazardous substances

An accident at work claim should not affect your job. Your employer must have insurance against personal injuries to employees, which will cover your compensation payment, so they will not be left out of pocket.

Furthermore, you are protected by unfair and constructive dismissal laws. These allow you to make a further claim at an employment tribunal if your employer takes any unlawful actions towards you as a result of making a claim.

Can I make a Spar accident claim on behalf of a loved one?

If a loved one had an accident in a Spar supermarket caused by negligence, you could claim compensation for them. An experienced personal injury solicitor can help you apply to be named as their litigation friend and navigate the claims process on their behalf.

Typically, you could represent:

• A child under 18.
• An adult who is a protected party under the Mental Capacity Act 2005.
• Someone who passed away due to a severe injury.

As a litigation friend, you have several responsibilities. You must liaise with your chosen solicitors, help gather evidence related to the accident, pay any fees the court requests and make decisions about the case.

If you win compensation, you may also have to manage it on behalf of your loved one until they turn 18 or regain mental capacity.

Common accidents in a Spar supermarket

Spar stores have a duty to maintain a safe environment for customers and employees. If they fail to do so, various accidents could happen, such as:

• Slips, trips and falls due to wet or slippery floors, uneven flooring or hazards left in aisles;
• Car park accidents caused by potholes, icy pavements or poor lighting;
• Falling objects due to poorly stacked shelves or unsecured signs and displays;
• Food and drink incidents due to substandard hygiene or inadequate labelling;
• Electric shocks from faulty appliances or poorly maintained wiring;
• Injuries from malfunctioning doors that close too quickly;
• Manual handling accidents due to poor training or lack of equipment;
• Accidents with equipment and machinery like trolleys or forklifts.

If you have an accident at Spar, you should try to collect as much evidence as possible before anything is tampered with. It is also essential to seek immediate medical attention, even if your injuries seem minor.

What injuries could lead to a Spar compensation claim?

A slip and fall or another accident in a supermarket like Spar can result in various types of injuries. Some of the most common ones include:

• Fractures, often caused by slips, trips and falls or by heavy items falling on you;
• Soft tissue injuries, such as sprains, strains and lacerations due to falls, awkward movements, broken glass or sharp edges;
• Burns and scalds from fires, hazardous chemicals, contact with hot surfaces, or electrocution;
• Food poisoning caused by consuming expired or contaminated food from Spar;
• Head injuries ranging from mild concussion to severe brain trauma from falls or being hit by falling objects;
• Back injuries such as sprains, slipped discs and even damage to the spinal cord from falls or lifting heavy objects;
• Neck injuries such as whiplash or muscle strain due to sudden impacts or falls;
• Ankle injuries ranging from mild sprains to severe fractures and torn ligaments;
• You can also suffer a psychological injury like anxiety or PTSD due to a traumatic accident in the store.

Your solicitor will work hard to secure a fair compensation amount for the injuries you have sustained due to Spar’s breach of duty.

Time limits to start a personal injury claim

Under the Limitation Act 1980, you generally have three years from the date of the accident to start a Spar injury claim. If you fail to seek compensation within this period, your case will be time-barred and will no longer be valid.

While three years is plenty of time, we advise you to start your claim as soon as possible. That will ensure your solicitor can access the best evidence to strengthen your claim and secure compensation without delay.

There are a few exceptions to this limitation date:

• The three years could begin on the date of knowledge. This refers to when you became aware of your injuries and the link between the accident and the harm you suffered.
• Child injury claims can be made by a parent or another suitable adult at any time before the child’s 18th birthday. Once they turn 18, they have three years to start a claim themselves.
• There is no time limit for a litigation friend to make a claim on behalf of a protected party.
• You have two years from the time of the incident to claim compensation through the CICA for a criminal assault at Spar.

How much compensation could I receive for an accident in a Spar store?

The compensation you are entitled to for an injury while shopping or working at Spar will be calculated based on two types of damages:

General damages compensate for non-monetary, subjective losses suffered due to the injury, such as:

• Physical pain and discomfort
• Emotional and mental distress
• Scarring and disfigurement
• Loss of ability to participate in activities you previously enjoyed
• Mental and physical disabilities

Special damages compensate for specific monetary losses incurred due to the injury. Examples include:

• Costs of treatment, medication and physical therapy
• Care and assistance during recovery or if you suffered a long-term disability
• Loss of earnings from taking time off work
• Loss of or reduced earning capacity
• Travel expenses to medical appointments
• Damage to personal items such as a phone or glasses

General damages are calculated based on the severity of the injury and your recovery prospects. According to our compensation calculator, which is based on the latest Judicial College guidelines, you could receive between £240 for whiplash and up to £493,000 for very severe brain damage.

Your solicitor will work hard to ensure that your claim is successful and you receive rightful compensation for your losses.

Can I make a claim for compensation on a No Win No fee basis?

If you have a valid claim, your solicitor will work on a no win no fee basis. With this service, you will benefit from legal representation without having to pay anything upfront. You do not owe your injury lawyer a single penny if your claim is unsuccessful.

If your claim is successful, they will receive a fee deducted from your personal injury compensation. This fee, known as a success fee, will be agreed upon from the beginning and is capped at 25% of your settlement.

Based on the circumstances of your case, you may also benefit from After the Event (ATE) insurance. The ATE will cover all the litigation expenses if you lose, both for you and the defendant. You only pay the cost of its premium if you win the claim.

To find out if you can claim compensation under a no win no fee agreement, call 0800 470 0474 or request a call back. You will receive a case assessment from an experienced legal adviser, and you are under no obligation to proceed.

Last edited on 8th Aug 2025

With over 15 years’ experience in the legal sector, Nicholas Tate (LLB Hons, LLM in Health Law) has extensive experience across all areas of personal injury and medical negligence claims.