Shop accidents are more common than you might think and can cause serious injuries. If you have been hurt in a shop due to someone…
Had an accident in a B&M store?
Find out if you can make a B&M accident compensation claim with the help of no win no fee personal injury solicitors.
We are a claims management company regulated by the Financial Conduct Authority.
B&M Accident Compensation Claims
If you’ve been injured in an accident at B&M, you may be entitled to claim compensation. B&M Retail Limited owes both customers and employees a legal duty of care to prevent foreseeable harm and may be liable if hazards, defective equipment, poor training or unsafe practices cause injury due to negligence.
A B&M accident compensation claim may cover your medical costs, any related financial expenses, and reflect your pain and suffering. This guide explains who can make a claim, how much compensation you could receive, time limits and the evidence you need to support your case.
Call 0800 470 0474 today for a free case assessment or request a call back. A legal adviser will assess your case and explain your options, with no obligation to proceed.
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Table of Contents
What is a B&M accident claim?
A B&M accident claim is a type of personal injury compensation claim made when someone is injured due to negligence at B&M. A claim may be possible if the company has failed to take reasonable steps to keep people safe, including:
- A shopper or visitor injured by hazards in the store or in the B&M car park.
- An employee suffering a workplace accident due to unsafe work conditions or poor training.
- A warehouse or distribution worker injured due to a breach of health and safety regulations.
The solicitors we work with have helped clients secure compensation for retail accident claims involving major UK supermarkets and retailers, including Tesco, ASDA, Sainsbury’s and Morrisons.
Can I claim compensation after an accident at B&M?
Yes, if you had an accident at B&M while shopping or in the course of your job, a claim for compensation may be possible if the following criteria can be proven:
- The store owed you a legal duty of care.
- This duty was breached, leading to an accident.
- You were injured as a direct result of the negligence.
- You sustained physical or psychological harm and/or financial losses.
An experienced legal adviser can help assess your eligibility within minutes following a free consultation over the phone.
Who is liable for an accident in B&M?
B&M owes customers a legal duty of care under the Occupiers’ Liability Act 1957. The company must take reasonable steps to ensure the premises are safe to use and may be liable if the accident was caused by:
- Wet or slippery floors without warning signs.
- Poorly stacked items on shelves.
- Faulty equipment or damaged fixtures.
- Inadequate employee training.
- A lack of safety inspections and maintenance.
- Inadequate security measures.
What is the time limit to claim compensation from B&M?
Under the Limitation Act 1980, there is a general 3-year time limit to make a personal injury claim, starting from the date of your B&M accident. There are a few exceptions that might apply to your case:
- A parent or legal guardian can make a child injury claim at any time before the child’s 18th birthday, after which they have until age 21 to start a claim themselves.
- If a loved one lacks the mental capacity to start a claim, the limitation period is suspended, and you could represent them as a litigation friend at any time.
It is best to get in touch with a legal adviser as soon as possible to ensure evidence is readily available and give your claim the best chance of success.
How do I start a claim after an accident at B&M?
If you had an accident at B&M, starting a compensation claim involves gathering evidence and seeking legal advice as soon as possible. You should take the following steps:
- Report the accident to the store manager or your supervisor if you were injured at work, and ensure it is recorded in the company’s incident logbook.
- Take photographs or videos of the hazards, your injuries and the surrounding area.
- Ask for the names and contact details of witnesses.
- Seek prompt medical attention to have your injuries treated and documented.
- Keep all receipts, payslips and other documents related to financial losses and expenses.
- Contact a personal injury solicitor for a free case assessment.
Most claims begin with a formal letter of claim sent to the defendant or their insurer. If they admit liability, you can begin to negotiate a fair settlement. Otherwise, your solicitor may issue court proceedings and prepare for a court trial. However, most personal injury claims are settled out of court.
Contact us today for a free case assessment by calling 0800 470 0474. A legal adviser can assess your case and advise you on your legal options.
How much compensation can I claim for a B&M accident?
The amount of compensation awarded for a personal injury is calculated on a case-by-case basis and will cover two types of damages:
General damages are awarded for pain and suffering and for loss of amenity.
Special damages are awarded for the financial impact of the injuries. These include:
- Private medical treatments
- Care costs during recovery
- Loss of earnings if you took time off work
- Medical aids and home adaptations
General damages are assessed in line with the compensation guidelines published by the Judicial College. According to our compensation calculator, which uses these official figures, you could receive:
- Ankle injury with complete recovery or mild ongoing symptoms – Up to £16,770
- Moderate wrist injury with some long-term effects – £15,370 to £29,900
- Severe forearm fracture with permanent disability – £47,810 to £73,050
- Serious back injury causing severe pain and discomfort – £47,320 to £85,100
- Catastrophic brain injury with little to no language function or a vegetative state – Up to £493,000
Can I make a no win no fee claim against B&M?
If you are eligible to make a claim, the solicitors we work with may help you claim compensation on a no win no fee basis. This means that you do not have to pay them a fee upfront, during the claims process or if your claim is unsuccessful.
If you win compensation, your solicitor is entitled to a success fee deducted from your payment. This fee is agreed upon from the beginning, is completely transparent and capped by law at 25% of relevant compensation.
Frequently asked questions
To support a claim for an accident in a B&M retail shop that wasn’t your fault, you need evidence that proves liability and the impact on your life, such as:
- Medical records confirming your injury.
- A copy of an accident report recorded in the store’s accident logbook.
- Photos or videos of hazards and the accident scene.
- CCTV footage, if available.
- Statements from witnesses to your accident.
- Proof of financial losses and expenses.
Your solicitor will help you gather the evidence you need to start legal proceedings and seek compensation for the injuries sustained.
Common incidents in B&M retail stores include:
- B&M slips, trips and falls on wet floors, spills or items left in aisles.
- Falling items from displays or poorly stacked shelves.
- Injuries involving damaged equipment or shelves.
- Accidents at B&M car parks due to potholes or poor lighting.
- Falls down escalators or stairs.
If your injury was caused by a criminal act, such as an assault or sexual abuse, liability will depend on the circumstances. A claim against B&M may be possible if the company failed to take reasonable security or safety measures.
If there was no negligence on the part of the store, you could still make a criminal injury claim through the Criminal Injuries Compensation Authority (CICA). In most cases, you would have 2 years from the incident date to submit a CICA claim.
You may be entitled to compensation for a wide range of injuries, including:
- Broken bones caused by slips, trips or falling objects.
- Back and neck injuries from manual handling or falls.
- Cuts and lacerations from damaged shelves or broken glass.
- Head injuries from falls or being struck by unsecured items.
Yes. Whether you work in a B&M store or a distribution centre, your employer owes you a legal duty of care under the Health and Safety at Work etc. Act 1974. You may be able to make a workplace accident claim if you were injured due to negligence, such as:
- Inadequate training.
- Lack of personal protective equipment (PPE).
- A lack of risk assessments.
- Faulty equipment or machinery.
- Unsafe manual handling.
You may still have a valid claim even if you were partially at fault for an accident at B&M. Examples of contributory negligence include ignoring a clear warning sign or not wearing your PPE as instructed.
If you make a successful claim, your compensation may be reduced to reflect your share of responsibility. For example, if you are found 25% at fault for a fracture valued at £20,000, you would only be awarded £15,000.
It is difficult to predict exactly how long your claim may take. Straightforward cases where liability is admitted from the beginning may be settled within a few months. If you were seriously injured or your claim is disputed, the case could take significantly longer to resolve.
Call us on 0800 470 0474 or use our online contact form to request a call back. You will receive a free case assessment and claims advice from an experienced legal adviser, with no obligation to proceed.
